热议 | 亚特兰大上海航班上 台湾空姐疑似有种族歧视行为

刚刚开通不到一个月的达美亚特兰大–上海直航，造福了很多华人，特别是受到亚特兰大地区的居民关注。不少华人旅客已经亲测并晒出完美体验。

可近日，网友却爆料一段文字和视频：该航班上有一位台湾口音的空姐，疑似有区别对待大陆乘客和其他族裔乘客的行为。微信群里面顿时一片哗然。是误会？还是种族歧视？还是旅客过于敏感？面对半飞机以上都是大陆乘客，达美航空又将作出如何回应？

08/04/2018下午3点左右，S先生抵达亚特兰大。他刚刚乘坐了上海飞往亚特兰大的达美航空DL0186。 本来满心欢喜的去体验新航班，却没想到憋了一肚子气。

根据S先生的自述，当日在DL0186航班上，一位达美台湾口音空姐故意为难自己，疑似区别对待大陆乘客和其他族裔乘客。

请看以下S先生的自述：

“I verbally filed a race/group discrimination complaint in the airplane when the incident happened: The Taiwanese attendant holds a pack of snacks and ask around anyone need a snack. I replied I want one but she refused and replied in Mandarin that there may not be enough left and she will bring me one if there are more left. But she holds 2 in her hands and why she asked anyone needing snack in the first place. I strong believe while she treat people from Taiwan preferably, discriminate against passengers from mainland China.I published a youtube video here describing the attendant. https://www.youtube.com/watch?v=AAMkY7pN7e0&t=326s But the incident was not recorded. I will elaborate more in the video when have more time . This creates humiliation, shame and unwelcomeness. I discussed the incident with several other attendants on the flight. I later noticed that when she asked, she was facing a group of people of white origin and Taiwanese origin. I believe she is not fit serving on the flight from Shanghai to Atlanta while a lot of passengers from China.”

简单翻译：我已经口头向美国交通部提出了种族歧视申诉。故事大概如下：一位台湾口音空乘手拿两袋小吃，前来问乘客谁需要更多的小吃。当我提出需要一袋时，她却立即拒绝我的要求。我正感到莫名其妙，因为她明明手上正拿着两袋。我也很纳闷：既然不给，她为何一开始要问乘客是否需要？这位空乘用汉语告诉我：因为飞机上的小吃数量有限，所以需要等她到后仓清点数量后才能确认是否可以给我一袋。后来，我又注意到她在机场服务时，只面向白人乘客和台湾口音乘客服务。我强烈怀疑这位达美航空公司的空乘在工作时带有种族情绪！相当不适合在往返于上海和亚特兰大的航班上工作！我将此事告诉了机舱的另外几位空乘，无下文。并且，我用手机记录了当日航班中的情况。

美国交通部对S先生就本事件的回复：

Thank you for contacting us concerning your air travel issue. The U.S. Department of Transportation seeks to ensure that all airline passengers are treated fairly. Complaints and comments from consumers are helpful to us in determining whether the airlines are in compliance with our rules and to track trends or spot areas of concern that warrant further action. Your complaint or inquiry will be assigned to an analyst for review and you will receive a more detailed acknowledgment from us within a few days. Thank you again for taking the time to contact us.

简单翻译：感谢您向我们反映航空旅行中遇到的问题。美国交通部致力于确保乘客受到公平对待。监督各大航空公司是否履行相应责任，诊断和预测可能出现的问题，并尽早采取措施而防范于未然，都是我们的职责。而，能顺利完成这些工作非常离不开来自乘客的申诉和建议。我们将指派专员进一步了解您的情况。您也将在接下来的几日中收到我们更详细的分析报告。再次感激您与我们联系。

收到此消息后，亚特兰大生活网第一时间试图联系发布本信息的S先生，然而并没有得到回复。因为目前只有S先生的叙述，事件真相如何任然扑所迷离。欢迎达美航空公司能给出官方的澄清。

关于本次事件，知情者请联系小娅@微信号 atlantachineselife2

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