📢【诚聘】售前工程师 / 产品专员（Pre-Sales Engineer / Product Specialist）
📍 工作地点： North Fulton, Georgia（亚特兰大北部）
💰 薪资待遇： 根据个人背景、经验及能力面议（Competitive Salary）
🕒 工作性质： 全职（Full-Time）
关于我们
我们是一家专注于门禁控制、智能安防及生物识别产品的科技企业，致力于为全球客户提供专业的安防解决方案。随着业务快速发展，现诚聘一名售前工程师 / 产品专员加入我们的团队。
如果您喜欢与客户交流、热爱技术，并希望在国际化团队中不断成长，我们期待您的加入！
岗位职责
✅ 配合销售团队进行客户沟通、需求分析、产品介绍、方案推荐及技术演示。
✅ 为门禁控制、智能安防、生物识别等产品提供售前技术支持，包括：
- 门禁控制器
- 门禁一体机
- 读卡器
- 对讲设备
- 生物识别设备及模组
- 相关整体解决方案
✅ 支持 OEM/ODM 客户及特殊项目，分析客户需求，协助产品选型，并制定定制化解决方案。
✅ 负责产品演示、POC 测试、技术培训，为客户、渠道伙伴及内部销售团队提供技术支持。
✅ 协助产品安装、配置、软件/固件使用、系统集成及故障排查，并协调研发团队解决复杂技术问题。
✅ 收集客户反馈及市场需求，为产品优化、本地化及新品上市提供建议。
任职要求
✔ 本科及以上学历，工程、计算机、电子、电气、自动化、信息技术等相关专业优先（优秀相关经验者亦可）。
✔ 两年以上售前工程师、技术支持、产品专员、解决方案或相关工作经验。
✔ 有以下产品经验者优先：
- 门禁系统
- 门禁控制器
- 门禁一体机
- 读卡器
- 对讲设备
- 生物识别产品
- 智能安防硬件
✔ 有 OEM/ODM、系统集成、定制化项目经验者优先。
✔ 具有良好的沟通表达能力、演示能力、动手能力及问题分析解决能力。
✔ 英文听、说、读、写流利；具备中英文双语能力者优先。
✔ 工作认真负责，学习能力强，可根据业务需要出差。
福利待遇
🎉 带薪法定节假日（Paid Holidays）
🏖 带薪年假、病假及个人假（Paid Vacation / Sick Leave / Personal Time）
💼 401(k) 退休计划
📈 完善的职业发展及薪资成长机会
🤝 国际化团队，良好的工作氛围
我们希望你
✔ 喜欢与客户沟通
✔ 愿意学习新技术
✔ 既能独立解决问题，也善于团队合作
✔ 希望长期发展，与公司共同成长
📩 应聘方式
有意者请发送简历或联系我们：
📱 短信（Text）：678-826-3048
📧 Email：sunnyridge1868@gmail.com
期待您的加入，一起打造更智能、更安全的未来！
Pre-Sales Engineer / Product Specialist
Location: North Fulton, GA
Compensation: Salary is negotiable and will be based on the candidate’s background, qualifications, and experience.
We are seeking a motivated Pre-Sales Engineer / Product Specialist to support our sales and product teams in customer communication, product demonstrations, technical support, and solution development for physical security and access control products.
Key Responsibilities
- Support the sales team with customer communication, requirement analysis, product introductions, solution recommendations, and technical presentations.
- Provide pre-sales support for physical security and access control products, including access control panels, standalone terminals, card readers, intercom devices, biometric modules, and related solutions.
- Support OEM/ODM customers and special projects by reviewing technical requirements, assisting with product selection, and helping develop customized solution proposals.
- Conduct product demonstrations, proof-of-concept testing, technical training, and pre-sales support for customers, channel partners, and internal sales teams.
- Assist with product installation, configuration, troubleshooting, software/firmware usage, and system integration. Coordinate with technical or R&D teams to resolve complex technical issues.
- Collect customer feedback, market requirements, and product improvement suggestions to support product optimization, customization, localization, and new product launches.
Qualifications
- Bachelor’s degree in Engineering, Computer Science, Information Technology, Electronics, Automation, Electrical Engineering, or a related technical field preferred. Equivalent relevant work experience will also be considered.
- 2+ years of experience in pre-sales engineering, technical support, product specialist, solution sales, project support, or a related technical role.
- Experience with access control systems, controllers, standalone terminals, readers, intercom devices, biometric devices/modules, or physical security hardware is preferred.
- Experience supporting OEM/ODM customers, customized product requirements, system integration, or special project solutions is a plus.
- Strong hands-on technical skills, communication skills, presentation skills, technical learning ability, and problem-solving ability.
- Ability to clearly explain technical products and support product setup, configuration, testing, and troubleshooting.
- Strong English reading, writing, and verbal communication skills required. Bilingual English/Chinese is preferred.
- Self-motivated, responsible, organized, and willing to travel as needed.
Benefits
- Paid holidays
- Paid vacation, sick leave, and personal time
- 401(k) plan
- Professional and salary growth opportunities
- Supportive team environment
How to Apply
Interested candidates may text 678-826-3048 or email sunnyridge1868@gmail.com.
